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Refund Policy

All payments using our gateway are 100% automated and delivered instantly after we get the confirmation from each of the cooperating payment companies.Also it is quite straightforward that users should be aware of what they pay for, as we only sell one product, which is a virtual coin that can be exchanged with various items inside the game.

After the deliverance of these virtual coins to the user, it is NOT our responsibility the actions the user may take with them. Mistaken purchases from the in game shop is not our responsibility and the user may operate very carefully.

For these reasons all payments through our website are final and not refundable.

Privacy Policy

Lineage 2 Private Servers
Word from l2.games has a strong commitment to providing superior service to all of our customers and visitors of this Website and particularly respecting your concerns about privacy. We understand that you may have questions about how this Website collects and uses information and we have prepared this statement to inform you of the privacy principles that govern the Website (the “Privacy Policy”).
We will not sell or rent your personally identifiable information or a list of our customers to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. We want you to fully understand our privacy practices.

The privacy practices of this statement apply to our services available under the domain and subdomains of this website (the ‘Site’). By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site. This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make informed decisions. By accepting the Privacy Policy and any other agreement presented to you on the Site, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Security
This Site takes every precaution to protect our users’ information. When users submit sensitive information via the Site, their information is protected both online and off-line. We use SSL encryption on our application and signup forms. While on a secure page, such as after you’ve logged in to your account, the lock icon of Web browsers such as Firefox, Chrome and Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices and data centers. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secured environment.
Changes in Privacy Policy
We want you to always be aware of what personal and other information we collect, how we use it, and under what circumstances we may disclose it. All personal information that we collect will be handled according to the Privacy Policy in effect at the time the information is collected. If the Privacy Policy changes in any significant respect, we will not use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected without your permission.

From time to time, we may find the need to make changes to this Privacy Policy. This Privacy Policy may be amended by PlayToMax upon notice given by one or more of the following means: through the Website at or after you login to your account, by the email communication to the address provided by you when you setup your account, or by written mail communication to the address on record for your account. Failure to provide or maintain accurate or current contact information by you will not avail you from responsibility to comply with Privacy Policy as amended. Please check the Privacy Policy published on this Website regularly to ensure that you are aware of all terms governing your use of this Website.

Shipping and Delivery policy
We do not produce, sell or ship any tangible goods. The only items which We’re may make available or sell to users are intangible products. Delivery of such intangible products will be made exclusively by your master account. You will receive all funds (less fees) soon after your deal ends.
Paying with PaymentWall
At the point when an end-user wishes to make a payment, his registration details may be passed to Paymentwall that provides payment processing services, in order for Paymentwall to better protect service and end-users from unauthorized payments.

We may use your Personal Information (email) to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: l2.games

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.